Shipping policy

Shipping Policy

Thank you for your purchase. Please review our shipping information below.

Order Processing

All orders will be processed within 1‑3 business days after successful payment. Orders placed on weekends or public holidays will be handled on the next working day.

Shipping Time

Estimated delivery time will vary depending on destination. Once your order ships, you will receive an email with tracking number so you can track your package online.

Shipping Fees

Shipping costs will be shown to you during checkout before you complete payment. Promotional free‑shipping offers apply as stated on product pages.

Customs and Duties

Buyers are responsible for any local customs duties, import taxes or fees that may apply to your shipment. We do not cover these additional charges.

Lost or Damaged Packages

Please check your package upon arrival. Contact customer support immediately if your parcel is lost, missing items or arrives damaged. We may request photos for claim processing.

Delivery Issues

Please ensure your shipping address is complete and accurate. We are not responsible for non‑delivery caused by incorrect address information provided by customers.

Contact Us

If you have any questions about shipping, please get in touch with our customer service team.