Refund policy
Return & Refund Policy
Thank you for shopping with us. Please read the following return and refund policy carefully before placing your order.
Eligibility for Returns
Items may be returned within 30 calendar days from the date you receive your package.
To qualify for a return, your item must be unused, in the original condition, and in its original packaging. Damaged items caused by improper use are not eligible for return.
Return Process
1. Please contact our customer support to submit your return request. Do not send items back without prior notice.
2. After your return request is approved, we will send you detailed return instructions.
3. Ship the product back following our instructions. Customers are responsible for return shipping costs unless the item arrives defective or wrong.
Refund Information
Once we receive and inspect your returned goods, we will process your refund.
Refunds will be issued to your original payment method. Please allow several business days for your bank to complete the transaction.
Damaged or Defective Goods
If you receive damaged, defective or incorrect items, please contact us right away with photos of the product and packaging. We will arrange replacement or refund for you.
Nonāreturnable Items
Customāmade goods, clearance finalāsale items cannot be returned.
Contact Us
If you have any questions about returns and refunds, please reach out to our customer service team.